BSK SFR, LLC ("BSK SFR," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at www.bsksfr.shop (the "Site") or engage our professional technology services.
By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our Site immediately.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide to us when you:
- Complete and submit our contact or inquiry forms
- Request a consultation, proposal, or quote
- Correspond with us by email, telephone, or other means
- Enter into a service agreement or client contract
- Subscribe to communications or newsletters
This information may include your name, business name, email address, telephone number, postal address, job title, project details, and any other information you choose to provide.
1.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain technical information, including:
- Log Data: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and date/time of access.
- Device Information: Hardware model, device identifiers, screen resolution, and browser settings.
- Usage Data: Interaction patterns, navigation paths, and feature usage on our Site.
- Cookies and Similar Technologies: See Section 6 below for details on our use of cookies.
1.3 Information from Third Parties
We may receive information about you from third parties such as business partners, referral sources, or publicly available professional directories, which we may combine with other information we hold about you.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, operate, and improve our professional technology services and to fulfill contractual obligations.
- Communications: To respond to your inquiries, provide requested information, send project updates, and deliver technical support.
- Business Operations: To process transactions, send invoices, manage accounts, and maintain business records.
- Marketing and Business Development: To send promotional communications, case studies, and service updates where you have given consent or where permitted by law. You may opt out at any time.
- Analytics and Improvement: To understand how our Site is used, diagnose technical problems, and improve our services and website experience.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests, and to protect the rights, property, and safety of BSK SFR, our clients, and others.
- Security: To detect, prevent, and respond to fraud, security incidents, and other potentially harmful or illegal activities.
3. Legal Basis for Processing (where applicable)
Where applicable law requires a legal basis for processing personal data, we rely on the following:
- Contractual Necessity: Processing required to perform a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing necessary for our legitimate business interests (e.g., improving services, marketing) where not overridden by your rights.
- Consent: Where you have given explicit consent, such as for marketing communications.
- Legal Obligation: Processing necessary to comply with a legal obligation.
4. Disclosure of Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our business (e.g., hosting providers, email platforms, CRM systems, accounting software), subject to confidentiality obligations.
- Professional Advisors: With attorneys, accountants, and insurers as necessary in the course of professional services they render to us.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred as a business asset, subject to equivalent privacy protections.
- Legal Requirements: When disclosure is required by law, court order, or government authority, or to protect the rights and safety of BSK SFR or others.
- Consent: With your explicit consent for any other purpose.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Specifically:
- Client and project records are retained for a minimum of seven (7) years following project completion to comply with legal and tax obligations.
- Marketing contact records are retained until you opt out or request deletion, subject to applicable law.
- Website log data is typically retained for no more than twelve (12) months.
When personal information is no longer required, we securely delete or anonymize it in accordance with our data retention procedures.
6. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We may use:
- Essential Cookies: Necessary for the Site to function properly.
- Analytics Cookies: To understand how visitors interact with our Site (e.g., Google Analytics or similar services).
- Preference Cookies: To remember your settings and preferences.
You may control cookie settings through your browser preferences. Disabling certain cookies may affect Site functionality. Where required by law, we obtain your consent before placing non-essential cookies.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- TLS/SSL encryption for data in transit
- Access controls and least-privilege principles
- Regular security assessments and vulnerability management
- Employee training on data protection practices
- Incident response and breach notification procedures
While we employ industry-standard safeguards, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take appropriate precautions when transmitting sensitive information.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Portability: Request your data in a structured, machine-readable format.
- Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in emails or by contacting us.
- Restriction: Request that we restrict processing of your information in certain circumstances.
- Objection: Object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us using the details in Section 12. We will respond within the timeframe required by applicable law (generally 30 days). We may need to verify your identity before processing your request.
9. Children's Privacy
Our Site and services are directed to business professionals and are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this Policy. We encourage you to review this Policy periodically. Your continued use of our Site after any changes constitutes acceptance of the updated Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- BSK SFR, LLC
- 4600 S Syracuse St, 11th Floor
- Denver, CO 80237
- United States
- Email: support@bsksfr.shop
- Phone: +1 (707) 899-0343
- Website: www.bsksfr.shop
We are committed to resolving privacy concerns fairly and promptly. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.